Terms and Conditions – WelcomeMate
Last updated: April 25, 2025
Welcome to WelcomeMate.ai! By using our services, you agree to the following terms and conditions. Please read them carefully before making a purchase or subscribing.
1. Definitions
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“Service” refers to WelcomeMate, the digital platform for automated onboarding and AI assistance.
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“User” or “Customer” refers to those who access, browse, or purchase services from the site.
2. Subject of the Contract
This contract governs the sale and use of digital services offered by WelcomeMate, available on a monthly or annual subscription basis.
3. Method of Purchase and Payment
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The user can purchase the service through the WooCommerce platform.
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Payments are processed through compatible secure gateways (e.g., Stripe, PayPal).
4. Duration and Renewal of Subscription
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The duration of the subscription is indicated at the time of purchase.
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Renewal is NOT automatic. This can be done through the app.
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In case of non-payment, access to the service is suspended.
5. Right of Withdrawal
Since it is a digital service delivered immediately, the right of withdrawal does not apply, pursuant to Article 59 of the Consumer Code (Legislative Decree 206/2005).
6. Responsibilities
WelcomeMate strives to ensure the proper operation of the platform, but is not responsible for service interruptions due to force majeure, technical failures, or maintenance.
7. Intellectual Property
All content, logos, and features of the site and service are the property of WelcomeMate.ai and may not be copied or reused without permission.
8. Processing of Personal Data
Data is processed in accordance with our Privacy Policy. By accepting these terms, you acknowledge that you have read and understood it.
9. Applicable Law and Jurisdiction
These terms are governed by Italian law. The court of Rome will have jurisdiction over any disputes.